Legal Notice

Last updated: 16 June 2026

Legal Entity & Compliance

mutethread.com is owned and legally operated by KENNEDY MARTIN STEPHEN, a registered sole trader in the United Kingdom, trading as “MuteThread”. No VAT registration.

Business Trading Name: MuteThread

Our Office & Returns Centre

36 The Pavilions, West Bromwich, B70 6BA, United Kingdom

This is an online‑only business. Our physical address is for returns correspondence only – we do not accept walk‑in visitors or in‑person returns. Always use the prepaid return label provided.

Contact Information

Email: info@mutethread.com
Phone: +44 121 468 0218
Address: 36 The Pavilions, West Bromwich, B70 6BA, United Kingdom
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)
Founder: KENNEDY MARTIN STEPHEN

Legal Disclaimers

The information on this website is for general purposes only. While we strive for accuracy, we make no warranties of any kind.

Intellectual Property

All content is the property of MuteThread and protected by UK and international intellectual property laws. The MuteThread name and logo are trademarks.

Online Dispute Resolution (ODR)

If you are a consumer resident in the UK or EU, you may use the European Commission’s ODR platform: https://ec.europa.eu/odr. Our email for ODR purposes is info@mutethread.com.

Limitation of Liability & Service Estimates

To the fullest extent permitted by law, MuteThread shall not be liable for indirect or consequential damages. Total liability shall not exceed the amount actually paid for the specific product. All refunds and replacements are subject to verification. Order fulfilment times and customer service timelines are estimates based on standard operating conditions and may vary during peak periods or exceptional circumstances.

Governing Law

These Legal Notices are governed by the laws of England and Wales.

Digital Accessibility

MuteThread is committed to accessibility. If you have difficulty using our website, please contact us.

Third‑Party Links

Our site may contain links to third‑party websites. We assume no responsibility for their content.

Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

Changes to These Legal Notices

We may update these Legal Notices at any time. Changes are effective immediately upon posting.

Contact Information

Email: info@mutethread.com
Phone: +44 121 468 0218
Address: 36 The Pavilions, West Bromwich, B70 6BA, United Kingdom
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)